About Us

First Care Solutions specialises in world-class support for people with disabilities and as an accredited NDIS provider in Victoria, we are always by your side to make the most of your funding and to help you choose the support unique to your needs.

We empower our clients to live a happy and healthy life, forge meaningful connections, and to know there’s a world of independence awaiting them at the end of this new journey.

First Care Solutions Pty Ltd is a registered for-profit business; the core business is the delivery of disability care services to members of the community. First Care Solutions Pty Ltd has been established in response to local community demand for culturally informed, quality disability support services throughout Greater Melbourne.

First Care Solutions Pty Ltd has been established in response to local community demand for culturally informed, quality disability support services throughout Greater Melbourne.

What is CALD?

The phrase ‘culturally and linguistically diverse‘ is a broad term used to describe communities with diverse languages, ethnic backgrounds, nationalities, traditions, societal structures and religions.

What is NDIS in Australia?

The NDIS is a new way of providing individualised support for people with disability, their families and carers. The NDIS will provide all Australians with a permanent and significant disability, aged under 65, with the reasonable and necessary supports they need to live an ordinary life.

https://www.ndis.gov.au/

What Is DHHS Victoria ?

The Department of Health and Human Services delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.

https://www.dhhs.vic.gov.au/

"We’re a diverse team with a shared passion for creating positive change"

Our passionate team operates with a set of core values that underpin everything we do and that includes being quality-driven, culturally educated, highly skilled, and always responsive to our participant’s needs.

Our Promise

To give you better choices, quality services, and greater control over the support you receive.
To enhance your independence by helping you reach your goals through our support services.
To treat those with an intellectual disability and their families with respect, care and to always make them feel like a valued member of our family.
To always act in accordance with the regulations set out by the DHHS

Our Vision

We envision a world for people with disabilities, to live with a greater purpose, more independence, and a sense of fulfillment in their communities.
At First Care Solutions, we listen to what our clients want to achieve and then we help them build a fulfilling life, and it can be in your own unique way and at your own pace.
Our aim is to be with you every step of the way, connecting you with person-centered services and caregivers while carefully handling your NDIS.
Therefore, we intend to lead the way in the provision of disability services to empower more people to reach their potential.

Our Objectives

To be the leader in-home care services
To achieve 100% customer satisfaction
To assist service providers in improving and learning skills
To update services to stay up to date with community needs
To provide support services to the Cultural and Linguistic Diversity Groups (CALD), special needs group, and other aged persons who are funded or unfunded

Empowering people through our excellence in care

As a registered NDIS provider, we focus on your abilities and those things you’re passionate about. Together, we will help you meet your needs and achieve all your goals.